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Configure the fundamental personality traits that define how your Sensbot AI chatbot communicates with customers.

Personality / Tone of Voice

😊 Friendly
  • Warm, conversational, casual
  • Best for: Retail, fashion, food, lifestyle brands
💼 Professional
  • Formal, precise, business-appropriate
  • Best for: B2B, financial, legal, healthcare, enterprise
❤️ Empathetic
  • Understanding, supportive, patient
  • Best for: Customer service, wellness, education, non-profits

Length of Responses

Short
  • 15-30 words, compact and efficient
  • Best for: Quick facts, mobile audiences, fast-paced retail
Medium (Recommended)
  • 30-60 words, balanced with context
  • Best for: Most e-commerce, general support
Detailed
  • 60-100+ words, full explanations
  • Best for: Complex products, B2B, high-involvement purchases

Next Steps