📧 Contact Information
Email Support
support@sensbot.ai For all technical questions, installation issues, and general inquiries, contact us at:Email Support
Response Time
We respond within 1 business day.Support Hours
Monday to Friday, 9:00–17:00 CET📝 What to Include in Support Requests
To help us resolve your issue quickly, please include the following information when contacting support:Store Domain
Store Domain
Your store URL (e.g., mystore.myshopify.com)
Platform
Platform
Which platform you’re using (IdoSell, Shopify, Shoper, WooCommerce, or Upgates)
Description of the Issue
Description of the Issue
A clear description of what’s happening and what you expected to happen
Screenshot (if possible)
Screenshot (if possible)
Screenshots or screen recordings help us understand the issue faster