> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sensbot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sensbot AI

> Welcome to Sensbot Docs

## Sensbot AI Chatbot

<img className="block" src="https://mintcdn.com/sensbotai/NMaEbBOlq8bs4njb/images/sensbot-ecommerce.png?fit=max&auto=format&n=NMaEbBOlq8bs4njb&q=85&s=f8b48107ec79d4f4222d43a73728ba9e" width="1600" height="900" data-path="images/sensbot-ecommerce.png" />

Answers product, order, and return questions using your store data.

* Understands variants and stock in real-time
* Knows shipping, returns, and discounts
* Optional human approval for sensitive replies

## Sensbot AI Email Assistant

<img className="block" src="https://mintcdn.com/sensbotai/uqkHJ9nF2rIN3-SI/images/general/email-assistant-slide-1.png?fit=max&auto=format&n=uqkHJ9nF2rIN3-SI&q=85&s=a83397421868f5fdd543372632465cc2" alt="Email Assistant" width="1600" height="900" data-path="images/general/email-assistant-slide-1.png" />

Connect your inbox and let Sensbot draft and send replies to customer emails using your tone and policies.

* Connects with Gmail, Outlook, or IMAP/SMTP
* Auto-reply rules and custom instructions
* Writing style matched to your past emails

## Sensbot AI Store Copilot

<img className="block" src="https://mintcdn.com/sensbotai/U0Skxk6uKJNvVws-/images/general/copilot-slide-1.png?fit=max&auto=format&n=U0Skxk6uKJNvVws-&q=85&s=a39b132ea5e2d47415d7290f330d93a7" alt="Store Copilot" width="1600" height="900" data-path="images/general/copilot-slide-1.png" />

A money-first operations dashboard with plain-language answers about your store. Ask in chat, get the orders and products behind every number.

* Live operational dashboard, ranked by money at risk
* Plain-language answers about orders, products, customers and analytics
* Daily and weekly reports delivered to your inbox

## Sensbot AI FAQ Generator

<img className="block" src="https://mintcdn.com/sensbotai/WZI1oUSLg5Zyr5RI/images/sensbot-faq.png?fit=max&auto=format&n=WZI1oUSLg5Zyr5RI&q=85&s=ad8818c1f4bf0c7f3a2e05b549aa53ef" width="1600" height="900" data-path="images/sensbot-faq.png" />

Connect Gmail/Outlook. Sensbot scans past conversations, groups repeating questions, and builds a ready-to-publish FAQ.

* Publish on your site in minutes
* Auto-sync as new questions appear
* Feeds the chatbot's knowledge base

***

## Available Platforms

Both Sensbot AI Chatbot and FAQ Generator are available on all these platforms:

* [Shopify](https://apps.shopify.com/sensbot-ai-chatbot)
* [IdoSell](https://www.idosell.com/pl/blog/aplikacja-sensbot-ai-chatbot-ktory-zmienia-obsluge-klienta-w-e-commerce-1235328442)
* [Upgates](https://addons.upgates.com/detail/sensbot-ai-chatbot)
* [Shoper](/integrations/shoper)
* [WooCommerce](/integrations/woocommerce)

***

## Platform Setup Guides

* **Shopify:**
  * [Chatbot Installation →](/integrations/shopify)
  * [FAQ Generator Installation →](/integrations/shopify-faq)
* **IdoSell:**
  * [Chatbot Installation →](/integrations/idosell)
  * [FAQ Generator Installation →](/integrations/idosell-faq)
* [Upgates Installation →](/integrations/upgates)
* [Shoper →](/integrations/shoper)
* [WooCommerce →](/integrations/woocommerce)

***

## Customization Guide

Make Sensbot truly yours with comprehensive customization options:

* **[Look & Appearance Settings →](/customization/appearance)**\
  Customize colors, logos, layout, positioning, and welcome messages to match your brand.

  * [Colors & Branding →](/customization/appearance/colors)
  * [Widget Layout & Position →](/customization/appearance/layout)

* **[Custom Instructions →](/customization/behavior/custom-instructions)**\
  Fine-tune your chatbot's behavior, tone, and response style with custom instructions.

* **[Knowledge Base Settings →](/customization/knowledge-base)**\
  Add webpages and files (PDF, Word, Excel) to train your chatbot with brand-specific information and policies.

***

## Why Use Sensbot?

* Save hours of support time
* Provide instant answers 24/7
* Increase conversion by guiding customers during shopping
* Minimize abandoned carts and hesitation
* Build trust through consistent, accurate responses

***

## 📞 Support & Questions

Need help getting started?\
Contact us at [support@sensbot.ai](mailto:support@sensbot.ai) or visit the **Help** tab in the Sensbot app.

***

Let Sensbot handle the questions so you can focus on growing your business.