> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sensbot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Assistant Configuration

> Configure Sensbot Email Assistant – connect email, auto reply, and writing style

# Email Assistant Configuration

Configure your Sensbot Email Assistant to connect your inbox and customize how it writes and replies to customer emails.

## Video walkthrough

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</video>

*Step-by-step walkthrough: connect your email (Outlook or Gmail), configure settings and writing style, then verify the integration and test with a sample email.*

## Configuration steps

1. **[Connect your email account](/customization/email-assistant/connect-email)** — Link Gmail, Outlook, or IMAP/SMTP to Sensbot.
2. **[Auto reply configuration](/customization/email-assistant/auto-reply)** — Choose whether replies are saved as drafts or sent automatically, and how threads are processed.
3. **[Custom instructions](/customization/email-assistant/custom-instructions)** — Fine-tune how the assistant behaves and responds using natural language.
4. **[Email processing filters](/customization/email-assistant/email-filters)** — Skip processing for specific senders or subject lines.
5. **[Writing style & email structure](/customization/email-assistant/writing-style)** — Set tone, formality, and email format; use "Detect From Past Emails" to match your style.

Click **Save Settings** when you're done with your changes.

***

Need help? Contact us at [support@sensbot.ai](mailto:support@sensbot.ai).
