> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sensbot.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Core Personality Settings

> Configure your chatbot tone and response length

Configure the fundamental personality traits that define how your Sensbot AI chatbot communicates with customers.

## Personality / Tone of Voice

**😊 Friendly**

* Warm, conversational, casual
* Best for: Retail, fashion, food, lifestyle brands

**💼 Professional**

* Formal, precise, business-appropriate
* Best for: B2B, financial, legal, healthcare, enterprise

**❤️ Empathetic**

* Understanding, supportive, patient
* Best for: Customer service, wellness, education, non-profits

## Length of Responses

**Short**

* 15-30 words, compact and efficient
* Best for: Quick facts, mobile audiences, fast-paced retail

**Medium (Recommended)**

* 30-60 words, balanced with context
* Best for: Most e-commerce, general support

**Detailed**

* 60-100+ words, full explanations
* Best for: Complex products, B2B, high-involvement purchases

## Next Steps

* **[Custom Instructions](/customization/behavior/custom-instructions)** - Fine-tune with custom instructions
* **[Knowledge Base Settings](/customization/knowledge-base)** - Add information for accurate answers
* **[Look & Appearance Settings](/customization/appearance)** - Customize visual design